3 Levels of Support
At BPS, we take pride in what we do and we are here to serve you. This means that we’re committed to building lasting partnerships with our clients. Trust us to provide excellent ongoing support long after your purchase.
Your Representative
The first level of support is our customer representative. We understand that waiting on hold for hours can be frustrating, so we’ve made it easy for you to get in touch with us. Whether you prefer to call or text, your customer representative is available to assist you within minutes. They are trained to handle a wide range of issues and will work with you to find the best solution for your needs.
Office
In the unlikely event that your representative is unavailable, you can move to our second level of support by calling our office. Our network of over 50 agents is available to assist you with any issues or questions you may have. They have the expertise to provide you with the support you need to get your problems resolved quickly.
24/7 Customer Support
If all else fails, we offer a third level of support that provides 24/7 assistance from trained professionals. Our team is always on standby to help you with any urgent issues that may arise. We understand that downtime can be costly for your business, and we’re committed to helping you get back up and running as quickly as possible.
Frequently Asked Questions
Excellent customer service starts with the answers you need. Here are some common questions about our services to get you started. Feel free to reach out with any additional questions so we can help you start growing revenue.
Point of Sale
Accept payments wherever you sell in person with our point of sale hardware and software systems. We make it easy to collect payments from a variety of cards while keeping accurate track of every sale you make.
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E-commerce
Set up and run your e-commerce site with our integrated and advanced systems. Easy to implement and use, our e-commerce solutions expand the number of payment types you can accept so you never have to turn away another customer.
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Terminals
Our credit card machines and terminals allow you to manage payment processing with less time and effort. Scalable, affordable and designed to help your business grow, our terminals are ideal for businesses of all sizes.
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Mobile Payments
Make it easy for customers to complete transactions over their mobile phones. Our software enables payments from any mobile device. Plus, with advanced security features in place, we make mobile payments safe and reliable for you and your customers.
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